Background There has been so much change within retail since 2000, with a considerable number of mainstream retailers that have closed. Most people can remember Woolworths, Debenhams, BHS, Austin Reed, Blockbuster, and there are so many more. There was a

Many charities are considering updating or having a retail strategy for good reason.  Retail is going through its biggest change in history driven by the growth of online shopping and changing consumer shopping habits and its now highly influenced by

Is training strategic or operational? Many people don’t consider charity retail training as strategic; it tends to be grouped within the category of legal compliance or operational necessity.  However, developing people within charity retail can be highly strategic because if

After the strains of 2020 and 2021 most people are looking forward hopefully to some normality in 2022 but the landscape will inevitably be quite different to life before 2020. Our blog ‘The perfect storm’ sets out clearly the reasons