Welcome to Skyline Business Services

Welcome to Skyline

Welcome to Skyline

Charity retail is a complex business

With a unique set of challenges to contend with, and an ever-changing retail landscape to navigate, finding time to review and optimise operations is not always possible. Workers and decision-makers often lack the knowledge and specialised skillset to spot problem areas and implement solutions. Plus, they may lack the impartiality that comes from an outside perspective.

Skyline Business Services offer a wide range of bespoke, yet detailed, services from an advisory capacity to hands on leadership. All these services are offered to our clients by the Leading Charity Retail Experts in the UK.

Retail strategy

Many businesses fail because their strategy is not robust enough or it is not right for the evolving marketplace. In other cases, they simply do not have the tools or the knowledge to implement it. Skyline Business Services are the UK’s leading experts in the charity retail marketplace, and we understand the role that your retail strategy plays in;

Health Check –
Compliance & Governance

Charity Boards and Executive teams often require independent insight with regards to how their charity retail business is performing, both in terms of profitability and compliance. Our market leading product ‘Health Check’ will;


The people who run your charity retail business will play an enormous role in determining its success or failure. Invest in them and you will see worthwhile improvements.

Customer Experience Survey

In an industry where reputation is everything, a detailed and unique insight into how you are perceived by your customers, donors and potential volunteers, could be invaluable. What does our Customer Experience Survey cover?


GLOBAL AWARD FOR EXCELLENCE                                                                                                      BEST SPECIALIST CHARITY RETAIL TRAINING BUSINESS 2022                                                       To win this prestigious award our training was extensively researched and it demonstrated significant achievements and innovation.   

CEO OF THE YEAR FOR MANAGEMENT CONSULTANCIES 2022                                                        CEO TODAY MAGAZINE                                                                                                                        BARRY MOLES was delighted to win this prestigious award on behalf of the team as recognition for the outstanding work the team do every day to generate greater unrestricted income for charity retailers across the UK. 

THE BOOK – THE SCIENCE OF CHARITY RETIAL BY BARRY MOLES                                                  The book not only has sold out but it was selected as the national reference book on charity retail, which is a massive honour and clear recognition of the thought leadership and expertise. 

All our services are bespoke and can be tailored to meet your needs and requirements. If you feel your organisation could benefit from our support, you can contact us for a no-obligation meeting, which can be either face-to-face, via phone, or via video conferencing, depending on what is convenient for you.