Blog

Strategy

Is training strategic or operational?

Is training strategic or operational? Many people don’t consider charity retail training as strategic; it tends to be grouped within the category of legal compliance or operational necessity.  However, developing people within charity retail can be highly strategic because if
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1 January 2023
Retail

Charity Retail predictions 2023

Charity Retail predictions 2023 What are the key predictions for charity retail in 2023?   Background We are living in a very traumatic period with high inflation, a war in Europe, increasing interest rates, massive hikes in the cost of
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28 November 2022
Retail

Charity Retail Online Trading Efficiencies

Charity Retail Online Trading Efficiencies    With the growth of online shopping changing consumer shopping habits in the UK, and it was already around 20% of retail sales prior to covid 19, it is little wonder that most charity retailers
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9 October 2022
Retail

Future proofing your retail business

We are living in unprecedented challenging economic times with most of the economic pressure coming from external sources. The cost pressures for everyone and especially charities is considerable with most being very concerned if their unrestricted income from retail will
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26 September 2022
Retail

Reviewing your Retail Business

Charities should review their retail businesses every 5 years as best practice as the starting point for writing a retail strategy. This charity retail review can be carried out internally or by an external company, but if carried out internally
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14 March 2022
Retail

Charity Retail future Second-hand clothing insight

Charity Retail future Second-hand clothing insight With second-hand clothing as the key category within charity retail shops, more are now being sold online. Recently there has been research which indicates that this key category is about to see considerable growth. 
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7 March 2022
Strategy

The Retail Strategy 2022 Checklist

After the strains of 2020 and 2021 most people are looking forward hopefully to some normality in 2022 but the landscape will inevitably be quite different to life before 2020. Our blog ‘The perfect storm’ sets out clearly the reasons
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24 January 2022
Retail

The 2022 Perfect Storm

Is your charity retail business resilient enough for what’s approaching? In early-November, I spoke at the Hospice UK National Conference and was fortunate enough to share many insightful conversations with CEOs and Finance Directors about the year they’ve had and
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17 November 2021
Retail

Charity Retail Ecommerce – The Glass Ceiling

The glass ceiling is a metaphor for the invisible barrier that prevents some people from rising to a higher level. The term is most often associated with the workplace and, more specifically, the career ladder. Crucially it refers to the
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18 October 2021

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