How is your charity retail business really performing?

Charity retail boards and CEO’s need to have assurance that their retail business is performing as close as possible to its optimal performance. Obtaining optimum performance from a Charity retail operation is complex because of the range of interdependent variables. This makes it very difficult for boards and even the retail teams leadership to fully understand the root causes of underperformance.

Skyline has developed a very successful market leading product called ‘Health Check’ for undertaking a detailed yet bespoke audit of charity retail operations. This gives the level of assurance and independent insight that retail boards and CEO’s require.

What is it?

This is a highly detailed full audit of a retail business or what is required by the board to identify the causes of underperformance and not simply logging of the obvious effects. The health check is a totally bespoke service that aligns to the client’s requirements which can analyse topics like:

  • Full detailed business analysis using the industry leading Skyline charity retail analytics tool kit.
  • Retail operations review
  • Retail strategy review
  • Review of current shop formats / locations
  • Review of the current return on donations
  • Review of new goods
  • Review of the usage of retail space
  • E-commerce review
  • Gift Aid performance and compliance review
  • People capability review
  • Retail leadership review

Every single area reviewed comes complete with detailed recommendations. Unlike other consultancies Skyline can if required correct every aspect of underperformance.