Who are we?
Skyline Business Service is a boutique consultancy, based in London and we operate across the whole Uk. We are the UK's Charity Retail experts.
The Skyline team are very experienced retail leaders who offer a personal and bespoke service to our customers. These range from charities with small retail businesses or about to start out in retail to some of the largest charity retailers in the uk. The constant is everyone at Skyline is totally addicted to making a difference.
In terms of charity retail, we are very different from the marketplace, which is occupied by individual consultants who have some limited knowledge or expertise or the very large consultancies where charity retail is not their core area of expertise. Skyline however, have a considerable depth of expertise and knowledge of charity retail coupled with the capability and capacity to deliver.
Our expertise is genuine and well defined with a growing list of satisfied clients.
Skyline are the absolute market leaders within Charity Retail E-Commerce, Charity Retail Training and Charity Retail Strategy development. Skyline are a UK registered training provider plus being the only provider of commercial training for charity retail staff. Skyline also offer the definitive charity retail review called the Skyline Health Check, which many imitate by using the term health check but as the saying goes this is not any charity retail health check this is a Skyline Health Check where the quality is guaranteed.
Our methodology is about making a real difference and actually fixing the cause of the problem not simply writing a glossy report about the effects of a problem. One of our USP’s are we can actually walk the talk and deliver any aspect of any project or fix any problem for any charity.
Our pricing is geared to ensure a return on investment and should not be a barrier to working with a client.
Our Happy Clients
Skyline they are refreshingly honest, good at engaging the teams they work with and most importantly consistently deliver outstanding results. Their knowledge of charity retail is exceptional, and they are equally comfortable on advisory and delivery. I would have no hesitation on strongly recommending Skyline to any charity.
- Kate Bull, Executive Director - Royal Voluntary Service
Skyline devised a turnaround strategy and implement the resulting plan for our Resource retail business. Steve in particular who has demonstrated in-depth retail know-how, excellent engagement and communication with everyone including the board and executive team. I would have no hesitation in recommending Skyline to other charities and social enterprises, whose consultancy input has really helped put Resource on a much firmer footing for the future.
- Ian Merrill, Executive Director of Income & Commercial Development - Addaction
I have found Skyline to be professional, responsive and straightforward to work with, I have no hesitation in recommending Skyline. The Health Check and Strategic Review have proved to be value for money and have certainly focused the hospice team.
- Maureen Thompson, CEO - Teesside Hospice Care Foundation
We offer a wide range of different services from advisory to hands on leadership, from strategy development to strategy delivery. We typically become the trusted advisors by working in close partnership with our clients to deliver improved business performance by combining original thinking, astute analysis and practical solutions. Our approach is defined by our belief that maximising potential is a combination of knowledge and experience. So by combining MBA’s and CIPD’s with considerable practical retail and leadership experience gained from holding key directorships, alongside out consultancy skills we have a track record of producing sustainable results. If you want change then Skyline will deliver operational and culture change that improves the retail performance.
We are big enough too able to resource any project with the right level of expertise yet small enough to offer a bespoke personal service. Every day, a Skyline team of specialists is listening, advising and helping to create value for many different organisations across the UK.